Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@kuzpalo.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Kuzpalo is operated by Jiamusi Meifa Trading Co., Ltd.
Company Name: Jiamusi Meifa Trading Co., Ltd.
Address: Room A0027, Room 718, 7th Floor, Government Office Building No. 2, No. 15 Chang'an East Road, Yuanlin Community, Yong'an Subdistrict, Qianjin District, Jiamusi, Heilongjiang Province, China (Cluster Registration)
Phone: +86 13599387406
Email: support@kuzpalo.com